I am changing workplace. Can I return an annual travelcard?
There are differences between exchanging and returning.
If you purchase a new regional travelcard, inter-regional travelcard, point-to-point travelcard or GA travelcard in place of the existing annual travelcard, the existing travelcard will be refunded or credited to you (to the precise day).
If you return the existing travelcard without purchasing a new annual travelcard or GA travelcard at the same time, you will receive a percentage refund up to a usage period of 247 days according to the number of days used.